Privacy Policy

Welcome to Mosaic Glow Studio. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website, book a workshop, purchase DIY kits, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, book a workshop, or contact us, we may collect:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party payment providers)
Order history
Workshop booking details

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Confirm workshop bookings
Deliver DIY kits and products
Provide customer support
Respond to inquiries
Send booking confirmations and order updates
Improve our website and services
Personalize your shopping experience
Prevent fraud and maintain website security
Comply with legal obligations

If you subscribe to our newsletter, we may occasionally send promotional emails about new workshops, products, special offers, or upcoming events. You may unsubscribe at any time.

3. Payment Information

Payments are securely processed through trusted third-party payment providers.

Mosaic Glow Studio does not store your complete credit card or debit card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze visitor activity
Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping and delivery partners
Email marketing providers
Website hosting services
Analytics providers
Legal authorities when required by law

These providers are required to protect your information and use it only for authorized purposes.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to use commercially acceptable methods to protect your information, no method of internet transmission or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw marketing consent
Request a copy of your stored information

To exercise these rights, please contact us using the information provided below.

8. Email Communications

If you subscribe to our mailing list, we may send newsletters, promotions, and workshop announcements.

You can unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

9. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.